Shipping Policy

As a growing business, we appreciate your patience and understanding while we are refining our shipping processes.

At this time, VACATION KAITLIN only ships within the United States of America. 

Orders are processed and shipping labels are printed within 1-3 days of receiving your order. Once your order has been fulfilled, you will receive an email from us with your tracking information. You will receive a notification if your order may be delayed or canceled due to circumstances on our end. 

Once your package is transferred to the shipping carrier, delivery timelines are determined by such carrier. Delays may occur. Shipping timelines may vary depending on your location and the shipping carrier. While we aim to get your order to you as soon as possible, we cannot guarantee exact delivery dates.

Please ensure your shipping address is correct. If the address provided on the order is incorrect or the package is unable to be delivered, the customer is responsible for any additional postage needed and/or any fees associated with re-delivering an order. To request a cancellation or change in shipping address, please send an email to hello@vacationkaitlin.com within 12 hours of placing your order and we will do our best to accommodate you. We cannot guarantee cancellations or address changes. 

We are not responsible for any lost, stolen, or damaged packages once they leave our facility. 

SHIPPING OPTIONS:

USPS Priority Mail Express: 1-3 day delivery (Monday - Sunday) 

USPS Ground Advantage: 2-5 day delivery (Monday - Saturday) 

*Shipping thresholds are subject to change. Check the latest website details to see how to qualify for free shipping!*

QUESTIONS?

Have questions about your order or need assistance? We are happy to help!

Email us at hello@vacationkaitlin.com