THE RESET

Returns & Exchanges

Not quite the right fit? Let's reset.

Whether you need a different size, store credit, or a refund, THE RESET is your starting point.

Submit your request within 7 days of delivery. Requests regarding damaged or incorrect items must be submitted within 48 hours of delivery. We'll review your request and send you the next steps once it's approved.

Pack it up. Reset. Keep the trip going.

1. First Name *

First Name

2. Last Name *

Last Name

3. Email Address *

Email Address

4. Order Number *

Order Number

5. What would you like to do? *

Same-Item Size Exchange: $5.95 Return shipping fee
Store Credit: No return shipping fee
Refund: $9.95 Return shipping fee

6. What product name are you returning/exchanging? *

What product name are you returning/exchanging?

7. What product size are you returning/exchanging? *

8. What product quantity are you returning/exchanging? *

9. If exchanging, what size would you like instead? If not exchanging, select N/A. *

Exchanges are limited to the same item in a different available size. Exchange requests are subject to inventory availability.

10. Why are you returning/exchanging the item? *

Doesn't fit - too small
Doesn't fit - too big
Don't love the fit
Ordered the wrong size
Changed my mind
Item is damaged
Item is incorrect
Other

11. If item damaged or incorrect, please upload photo.

Choose a file

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12. Anything else you'd like us to know? *

Anything else you'd like us to know?

12. I have read and agree to the VACATION KAITLIN Return & Exchange Policy. *

Thanks!

Reset received! ✈️

We'll review your request and be in touch soon with the next steps.

Thanks!

Reset received! ✈️

We'll review your request and be in touch soon with the next steps.

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Frequently Asked Questions